1 THE INFORMATION WE COLLECT AND HOW WE USE IT ·
When you buy through this website or register for our other services we need to know your name, postal address and address for shipment, e-mail address and telephone number. As part of the on-line ordering process we will require your credit card number, expiry date and other information which will be transmitted via a secure certificate (Secure Socket Layer).
The information is transmitted by this secured site (https).
We will from time to time ask you to complete on line preference and feedback forms so that we may offer you the service best tailored to your needs.
We gather this information to allow us to process your registration, process any orders/bids you may make and supply you with information on new products and services as they become available. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to your use of the website and the provision of our services to you in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail message to us stating NO UPDATE in the subject line.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail stating NO MARKETING in the subject line.
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail stating NO THIRD PARTY in the subject line
We do not use persistant “cookies” (defined below) for collecting other information from this site. We will not collect any information about you except for that required for systems administration and security of the web server and otherwise as described above.
A session cookie is required for the correct operation of the shopping basket software. It is only used for on line purchase operation and expires when you leave the site.
COOKIES – Message given to a web browser by a web server. A text file called cookie.txt then stores the message. Each time the browser requests a page from the server this message is sent back. A cookie’s main object is to identify users and personalise their visit by customising web pages for them eg. by welcoming them by name should they revisit. A site using cookies will usually invite you to provide personal information such as your name, email address and interests.
3 HOW WE PROTECT YOUR INFORMATION The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. We also keep your information confidential. The internal procedures of ‘The Company’ cover the storage, access and disclosure of your information. All financial transactions use industry-standard Secure Sockets Layer (SSL) technology to allow for encryption of Politically sensitive information such as your name and address. and critically sensitive information like your credit card number.
4 SALE OF BUSINESS
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5 UPDATING YOUR DETAILS
If any of the information that you have provided to ‘The Company’ changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to us.
6 YOUR CONSENT